Terms of Service

Last Updated: July 21, 2025

Welcome to Masamaga! These Terms of Service (“Terms”) govern your access to and use of the www.masamaga.com website (the “Site”) and all products and services offered by Masamaga (“we”, “us”, or “our”).

By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please do not use the Site.

1. Definitions

  • “User”, “you”, or “your” refers to anyone accessing or using the Site.

  • “Site” refers to www.masamaga.com and all its subdomains.

  • “Products” means goods offered for sale on the Site.

  • “Services” refers to any features, tools, or offerings provided through the Site.

2. Acceptance of Terms

By using our Site, you confirm that:

  • You are at the age of majority in your state or province of residence or you have given us your consent to allow any of your minor dependents to use this site.

  • You have the legal authority to enter into these Terms.

  • If you’re using the Site on behalf of an entity, you are authorized to bind it to these Terms.

3. Changes to Terms

We may modify these Terms at any time. Updates will be posted on this page, and the “Last Updated” date will be revised accordingly.
Your continued use of the Site after any changes means you accept the revised Terms. Please check this page periodically for updates.

4. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy for more details. 

5. User Accounts

  • Account Creation: You may be required to register an account to access features such as placing orders or saving a wishlist. You agree to provide accurate and current information and to keep it updated.

  • Account Security: You are responsible for maintaining your account credentials. Notify us immediately of any unauthorized access. We are not responsible for losses caused by your failure to protect your credentials.

  • Account Termination: We may suspend or terminate your account at our discretion, with or without notice, if you violate these Terms or applicable laws.

6. Product Information and Availability

  • We strive to ensure that all product descriptions, prices, and images are accurate, but we do not guarantee error-free content.

  • Product colors may vary depending on your device’s display settings.

  • Product availability is not guaranteed and may be subject to change.

  • If a product is not as described, you may return it in unused condition in accordance with our Returns & Refund Policy.

7. Pricing and Payment

  • All prices are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.

  • We reserve the right to update pricing at any time.

  • Payments are securely processed through third-party payment gateways. We do not store your card details.

  • You agree to provide accurate billing and payment information for all purchases.

8. Order Acceptance and Shipping

  • Order confirmation does not signify our acceptance. We may cancel or limit any order at our discretion.

  • Products will be shipped to the address you provide at checkout.

  • Estimated delivery timelines are shown at checkout but are not guaranteed.

  • We are not responsible for delays caused by third-party couriers.

  • Risk of loss transfers to you upon our delivery of the package to the shipping carrier.

9. Returns, Refunds, and Cancellations

Returns, refunds, and cancellations are subject to our Returns & Refund Policy. Please review it before making a purchase.

10. Intellectual Property

  • All content on the Site, including images, logos, text, and software, is the property of Masamaga or its content providers.

  • We grant you a limited, non-transferable, and non-exclusive license to access and use the Site for personal, non-commercial purposes.

  • You may not reproduce, copy, sell, or exploit any part of the Site or its content without written permission.

11. User Conduct and Prohibited Activities

You agree not to use the Site for unlawful or harmful purposes. Prohibited activities include (but are not limited to):

  • Violating any local, national, or international laws.

  • Attempting to access restricted areas or bypass security measures.

  • Uploading malware, viruses, or harmful code.

  • Harvesting personal data from other users.

  • Sending spam or unsolicited promotional content.

  • Impersonating any person or misrepresenting your identity.

12. Third-Party Links

Our Site may contain links to external websites not controlled by Masamaga. We are not responsible for the content or privacy practices of these sites. You access them at your own risk.

13. Disclaimer of Warranties

The Site and all products and services are provided “as is” and “as available” without warranties of any kind, express or implied.
We do not guarantee that:

  • The Site will be error-free or uninterrupted.

  • Products will meet your expectations.

  • Information on the Site is always accurate or current.

14. Limitation of Liability

To the fullest extent permitted by law, Masamaga and its affiliates will not be liable for:

  • Any indirect, incidental, or consequential damages.

  • Loss of profits, data, or business opportunities.

  • Any claim related to use of the Site or products, even if we were advised of the possibility of such damages.

  • Our total liability for any claim will not exceed the amount you paid for the product or service.

15. Indemnification

You agree to indemnify and hold harmless Masamaga, its affiliates, directors, employees, and partners from any claims, losses, or demands (including legal fees) arising from:

  • Your violation of these Terms.

  • Your misuse of the Site or its services.

  • Your violation of any law or rights of a third party.

16. Governing Law and Jurisdiction

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

17. Termination

These Terms remain effective unless terminated by either party. You may stop using the Site at any time. We may terminate your access without notice for violation of these Terms.

18. Severability

If any provision of these Terms is found to be unenforceable, the rest will remain in effect, and the unenforceable portion will be severed.

19. Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

20. Contact Information

If you have any questions about these Terms, feel free to contact us:

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