PRIVACY POLICY
Last Updated: July 21, 2025
1. Introduction
Welcome to Masamaga (“we”, “us”, or “our”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website, www.masamaga.com (“Site”).
By using our Site, you agree to the terms of this policy and consent to the collection and use of your information as described below. We collect only what is necessary and use your data lawfully.
2. Information We Collect
We follow the principle of data minimization and collect only what is necessary:
Contact & Account Information: Name, email, phone number, and shipping address when you contact us, place an order, or create an account.
Order Information: Product details, billing and shipping information.
Wishlist Information: Items you add to your wishlist.
Usage & Technical Data: IP address, browser type, device info, pages visited, and time spent, which help us analyze website performance.
Payment Information: Handled securely by trusted third-party payment gateways. We do not store your card details.
3. How We Use Your Information
We use your data for the following purposes:
To process orders and manage your account.
To provide customer support and respond to queries.
To send order updates and essential notifications.
To send marketing emails, only if you’ve opted in. You may unsubscribe at any time.
To improve and personalize the Site and services.
To comply with Indian laws and regulations.
4. Sharing Your Information
We may share your information with:
Service Providers: For tasks like payment processing, shipping, hosting, and email delivery. These providers access your data only as needed and must keep it confidential.
Government Authorities: If required by Indian law or valid legal requests.
Analytics Partners: Only non-personally identifiable data to help improve website performance.
We do not sell your personal data to third parties for marketing.
5. Cookies and Tracking
Our Site uses cookies and similar technologies (e.g., pixels, web beacons) to:
Remember your preferences and login session.
Analyze performance and usage behavior.
Support marketing efforts and ad tracking.
Managing Cookies: Most browsers let you control cookies. Disabling them may affect site functionality.
6. Security
We follow reasonable security practices as per the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 to safeguard your information from unauthorized access, misuse, or disclosure.
7. Your Rights
As per Indian laws, you have the right to:
Access your personal information.
Correct inaccurate or incomplete data.
Withdraw consent to data processing (this may impact some services).
To exercise your rights, contact us at masamaga.co@gmail.com. We will respond as per legal timelines.
8. Data Retention
We retain your data only as long as necessary for business or legal purposes.
9. Third-Party Links
Our Site may link to other websites. We are not responsible for their privacy practices. Please review their respective privacy policies.
10. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted here with an updated date.
11. Contact Us
For any questions or concerns:
Email: masamaga.co@gmail.com
Website: www.masamaga.com